OUR POLICIES

Ollie Kat Design, LLC Policies:

1. Refund Policy:
Ollie Kat Design, LLC operates under a strict no refund policy. Once services have been rendered or work has commenced, no refunds will be provided. We encourage clients to thoroughly review our portfolio and discuss project requirements before entering into an agreement.

2. Contracts for Design/Marketing Projects:
For large design and/or marketing projects, Ollie Kat Design, LLC requires a signed contract outlining the scope of work, deliverables, timelines, and payment terms. This contract ensures clarity and protects the interests of both parties involved.

3. Payment Terms:
For most projects, Ollie Kat Design, LLC requires a 50% deposit at the beginning of the project. The remaining 50% is due upon completion and delivery of the final project files. The client will not receive the final deliverables until full payment has been received.

4. Outsourced Materials:
In cases where Ollie Kat Design, LLC needs to outsource materials from a third-party vendor, a higher upfront payment percentage may be required. This is to cover the costs associated with procuring the necessary materials and ensuring timely delivery.

5. Privacy Policy:
At Ollie Kat Design, LLC, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information provided to us. By engaging with our services or using our website, you consent to the practices described in this policy.

Information Collection: We may collect personal information, such as names, email addresses, phone numbers, and company details, when voluntarily provided by clients or website visitors. This information is collected through contact forms, email communications, or during the course of project discussions.

Use of Information: Personal information collected by Ollie Kat Design, LLC is used solely for the purpose of providing our services, communicating with clients, and delivering project deliverables. We may also use this information to send relevant updates, newsletters, or promotional materials, but only if explicitly consented to by the individual.

Information Sharing: Ollie Kat Design, LLC does not sell, trade, or rent personal information to third parties. We may share personal information with trusted service providers or subcontractors who assist us in delivering our services, but only to the extent necessary for the completion of the project.

Data Security: We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and gather information about user preferences. This information is used to improve our website and tailor our services to better meet client needs. Users can choose to disable cookies through their browser settings, although this may affect certain functionalities of the website.

External Links: Our website may contain links to external websites or resources. Ollie Kat Design, LLC is not responsible for the privacy practices or content of these third-party websites. We encourage users to review the privacy policies of these websites before providing any personal information.

Compliance with Laws: Ollie Kat Design, LLC complies with all applicable laws and regulations regarding the collection, use, and retention of personal information. We may disclose personal information if required to do so by law or in response to valid legal requests.

Updates to Privacy Policy: Ollie Kat Design, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

6. Disclaimer:
The information provided on the Ollie Kat Design, LLC website, including but not limited to blog posts, articles, and any other content, is for general informational purposes only. We strive to ensure the accuracy and currency of the information presented, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk. Ollie Kat Design, LLC will not be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you may be able to link to other websites that are not under the control of Ollie Kat Design, LLC. We have no control over the nature, content, and availability of those sites. The inclusion of any links does

7. Contact Information:
If you experience any issues or have questions regarding our policies or services, please contact Kameron Montgomery, owner and CEO of Ollie Kat Design, LLC, at
hello@olliekatdesign.com.

We are committed to addressing any concerns promptly and providing the necessary assistance.

Please note that by engaging in our services, you acknowledge and agree to abide by these policies set forth by Ollie Kat Design, LLC. These policies are subject to change, and any updates will be communicated to clients in a timely manner.